Frequently asked questions
Is the mug dishwasher safe?
We recommend hand washing to preserve the resin details and ensure the stainless steel maintains its finish. Dishwashers may cause wear over time.
How much liquid does the mug hold?
The mug holds approximately 450 ml (15 oz), making it a great size for coffee, tea, or your favorite beverage.
Is the mug safe to drink from?
Absolutely. The stainless steel interior is food-grade and safe for daily use. The outer resin is decorative and never comes in contact with your drink.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Will the mug keep my drink warm?
While it’s not a thermos, the stainless steel interior does help keep your drink warm or cool longer than standard ceramic mugs.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.